Shopify Inbox

Increase conversions by engaging customers via instant chat – shoppers who use live chat are significantly more likely to buy compared to those who don't receive immediate answers.

Elevate customer satisfaction and trust by providing quick, in-app responses to inquiries, which encourages hesitant buyers to complete their purchase.

Improve customer retention – convenient chat support keeps customers happy and 60% say they are more likely to return to a store that offers live chat help.

Streamline communications by managing all customer messages (from your website and apps) in one place, ensuring no sales opportunity or support request slips through the cracks.